Helmet Care Instructions

Care instructions for your HELMIFY helmet

Introduction

Your HELMIFY helmet is designed to provide years of reliable protection when properly maintained. Following these care instructions will help preserve both the safety features and the custom design of your personalized helmet.

Important: Proper care is essential for maintaining the protective qualities of your helmet. A well-maintained helmet ensures maximum safety during every ride or activity.

Daily Care & Cleaning

After Each Use

Basic Maintenance: – Wipe down the exterior shell with a soft, dry cloth to remove dust and dirt – Allow the helmet to air dry completely before storing – Check straps and buckles for any signs of wear or damage – Inspect the shell for any cracks, dents, or damage

Ventilation: – Leave your helmet in a well-ventilated area to dry naturally – Never store a damp or wet helmet in a closed bag or container – Ensure interior padding is completely dry before next use

Deep Cleaning

Cleaning the Shell

Materials Needed: – Mild soap or gentle detergent – Lukewarm water – Soft cloth or sponge – Clean towel for drying

Step-by-Step Process:

Prepare Cleaning Solution
- Mix a small amount of mild soap with lukewarm water
- Avoid harsh detergents, solvents, or chemical cleaners
Clean the Shell
- Dampen a soft cloth or sponge with the soapy water
- Gently wipe the entire exterior surface
- Pay special attention to ventilation holes and crevices
- Use a soft-bristled toothbrush for hard-to-reach areas
Rinse
- Wipe down with a clean, damp cloth to remove soap residue
- Ensure no soap remains on the surface
Dry
- Pat dry with a clean towel
- Allow to air dry completely in a well-ventilated area
- Keep away from direct heat sources

What NOT to Use: – Harsh chemical cleaners or solvents – Abrasive scrubbing pads or brushes – Bleach or ammonia-based products – Petroleum-based cleaners – High-pressure water sprays

Important: Harsh chemicals can damage the helmet shell, compromise safety certifications, and fade your custom design.

Cleaning Removable Padding

Hand Washing (Recommended)

Frequency: Clean padding every 2-4 weeks with regular use, or whenever it becomes visibly dirty or odorous.

Instructions:

Remove Padding
- Carefully detach all removable padding and comfort liners
- Check manufacturer labels for specific care instructions
Prepare Wash
- Fill a basin with lukewarm water
- Add a small amount of mild detergent (avoid fabric softeners)
Wash
- Gently hand wash the padding
- Squeeze gently to work soap through the material
- Do not wring or twist aggressively
Rinse Thoroughly
- Rinse under clean lukewarm water until all soap is removed
- Squeeze gently to remove excess water
Dry
- Press between clean towels to remove excess moisture
- Air dry completely in a well-ventilated area
- Never use a dryer, radiator, or direct heat source
- Ensure padding is 100% dry before reinstalling

Machine Washing (If Applicable)

Some padding may be machine washable. Check care labels first.

Settings: – Cold or lukewarm water – Gentle/delicate cycle – Mild detergent only – No fabric softener – Air dry only (never tumble dry)

Cleaning Straps & Buckles

Webbing and Straps

Regular Cleaning: – Wipe down with a damp cloth after each use – For deeper cleaning, use mild soap and lukewarm water – Rinse thoroughly and air dry completely

Inspection: – Check regularly for fraying, cuts, or excessive wear – Ensure stitching is intact – Replace helmet if straps show significant damage

Buckles and Adjusters

Maintenance: – Rinse buckles with clean water to remove dirt and debris – Check that buckles snap securely and release smoothly – Ensure adjustment mechanisms work properly – Apply a small amount of silicone lubricant if buckles become stiff (avoid petroleum-based products)

LED Light Care (City & Beam Models)

Battery Maintenance

Regular Use: – Turn off LED when not in use to preserve battery life – Replace batteries according to manufacturer specifications – Remove batteries if storing helmet for extended periods

Battery Replacement: – Use only recommended battery types – Follow instructions in the LED unit manual – Dispose of old batteries properly according to local regulations

LED Unit Cleaning

Exterior: – Wipe LED housing with a damp cloth – Do not submerge in water – Ensure battery compartment remains dry

Functionality Check: – Test LED regularly to ensure it’s working properly – Replace unit if light becomes dim or stops functioning

Visor Care (Ride & Explorer Models)

Cleaning the Visor

Materials: – Soft microfiber cloth – Lukewarm water – Mild soap (if needed)

Process: 1. Remove visor from helmet if possible 2. Rinse with lukewarm water to remove loose dirt 3. Gently clean with soft cloth and mild soap if necessary 4. Rinse thoroughly 5. Dry with a clean microfiber cloth 6. Reattach when completely dry

Avoid: – Abrasive cleaners or paper towels (can scratch) – Harsh chemicals – Excessive force when cleaning or reattaching

Visor Adjustment

Check that visor attachment points are secure
Ensure visor moves smoothly if adjustable
Replace if cracked, scratched, or loose

Protecting Your Custom Design

Print Care

Your personalized design is created with durable, weather-resistant inks, but proper care will keep it looking vibrant:

Do: – Clean gently with soft cloths – Use mild soap and water only – Pat dry or air dry – Store away from direct sunlight when not in use

Don’t: – Use abrasive cleaners or scrubbing pads – Apply stickers or tape over custom designs – Expose to harsh chemicals or solvents – Leave in direct sunlight for extended periods when not in use

UV Protection

Store helmet indoors when not in use
Avoid leaving in car windows or direct sunlight for prolonged periods
UV exposure over time can fade colors (though our inks are UV-resistant)

Storage

Proper Storage Conditions

Location: – Store in a cool, dry place away from direct sunlight – Avoid extreme temperatures (below 0°C or above 40°C) – Keep away from heat sources (radiators, heaters, car dashboards) – Store away from chemicals, solvents, and petroleum products

Position: – Place helmet on a shelf or hook – Do not store heavy objects on top of helmet – Avoid crushing or deforming the shell – Use a helmet bag for added protection (ensure helmet is dry first)

What to Avoid: – Car trunks or enclosed vehicles in hot weather – Damp basements or humid environments – Direct sunlight or UV exposure – Near chemicals, gasoline, or cleaning products

Safety Inspections

Regular Checks

Before Each Use: – Inspect shell for cracks, dents, or deformation – Check straps for fraying or damage – Ensure buckles function properly – Verify adjustment systems work correctly – Test that padding is secure and intact

Monthly Inspection: – Examine all components thoroughly – Check for any signs of deterioration – Ensure custom design/printing is intact – Verify certification labels are legible

Signs of Wear

Replace Your Helmet If You Notice: – Cracks or dents in the shell – Deformed or crushed areas – Loose or damaged straps – Broken buckles or adjustment mechanisms – Deteriorated padding or foam – Any compromise to structural integrity

When to Replace Your Helmet

After an Impact

Critical Rule: Replace your helmet immediately after any significant impact, even if no visible damage is apparent.

Why? – The EPS foam core is designed to absorb impact energy by compressing – Once compressed, it cannot provide the same level of protection – Internal damage may not be visible from the outside – Your safety depends on the helmet’s full protective capacity

Even Minor Impacts: – If you drop your helmet from a significant height – If the helmet experiences any forceful blow – When in doubt, replace it—your safety is worth more than the cost

Age and Wear

Recommended Replacement Timeline: – Every 3-5 years with regular use, even without impact – Every 5-7 years with occasional use – Sooner if you notice any signs of wear or deterioration

Why Replace? – Materials degrade over time due to UV exposure, temperature changes, and normal wear – Adhesives and foam can deteriorate – Safety standards and technology improve over time

Manufacturer Guidelines

Follow all manufacturer recommendations for replacement
Check certification labels for any specific guidance
Contact HELMIFY support if you have questions about helmet condition

Winter Use & Special Conditions

Cold Weather Care

Skiing and Winter Activities: – Allow helmet to warm gradually to room temperature before cleaning – Moisture from snow can accumulate—dry thoroughly after each use – Check that cold temperatures haven’t made straps or buckles brittle

Storage in Winter: – Never leave helmet in freezing car overnight – Avoid rapid temperature changes (can cause condensation) – Ensure helmet is completely dry before storing

Wet Conditions

After Rain or Snow: – Shake off excess water – Remove padding and dry separately – Wipe down shell and allow to air dry completely – Check that water hasn’t entered LED battery compartments (if applicable)

Hair and Hygiene Considerations

Long Hair

Tie hair back before putting on helmet to prevent tangling in straps
Avoid pulling hair through ventilation holes
Clean padding more frequently if you have long hair

Hygiene Tips

Wash hair regularly to reduce oil and dirt transfer to padding
Consider wearing a thin cycling cap or beanie under helmet (ensure proper fit is maintained)
Clean padding regularly to prevent odor buildup
Allow helmet to air out between uses

Traveling with Your Helmet

Packing

Best Practices: – Pack helmet in a protective bag or case – Place in carry-on luggage when flying (avoid checked baggage) – Surround with soft items to prevent crushing – Never pack heavy items on top of helmet

Helmet Bags: – Use a breathable helmet bag for protection – Ensure helmet is completely dry before packing – Avoid plastic bags for long-term storage (can trap moisture)

Transportation

Secure helmet properly when transporting on bike racks or in vehicles
Avoid leaving in hot cars
Protect from direct sunlight during transport

Warranty & Defects

Manufacturing Defects

If you notice any manufacturing defects or quality issues:

Contact Us: – Email: support@helmify.com – Phone: +40 764 987 661 – Hours: Monday-Friday, 9:00-18:00 CET

Provide: – Order number – Photos of the issue – Description of the problem – Date of purchase

Coverage: – Manufacturing defects are covered under warranty – Normal wear and tear is not covered – Impact damage is not covered – See our Return Policy for complete details

Frequently Asked Questions

Q: Can I use household cleaners on my helmet? A: No. Use only mild soap and lukewarm water. Harsh chemicals can damage the shell and compromise safety.

Q: How often should I clean my helmet? A: Wipe down after each use. Deep clean the shell monthly. Wash padding every 2-4 weeks with regular use.

Q: Can I put my helmet in the dishwasher? A: Absolutely not. Hand wash only with mild soap and water.

Q: My helmet smells bad. What should I do? A: Remove and wash the padding thoroughly. Allow helmet to air out completely. Clean more frequently to prevent odor buildup.

Q: Can I repair a cracked helmet? A: No. Replace any helmet with cracks, dents, or structural damage immediately.

Q: Will cleaning damage my custom design? A: No, if you follow our care instructions. Use only mild soap and soft cloths. Avoid abrasive cleaners and harsh chemicals.

Q: How do I know when to replace my helmet? A: Replace immediately after any impact, or every 3-5 years with regular use, or if you notice any damage or deterioration.

Q: Can I use spray-on cleaners or polishes? A: No. Many contain chemicals that can damage the helmet shell. Stick to mild soap and water.

Contact & Support

Need Help?

Our customer service team is here to assist with any questions about helmet care and maintenance.

Contact Information: – Email: support@helmify.com – Phone: +40 764 987 661 – Hours: Monday-Friday, 9:00 AM – 6:00 PM (Central European Time) – Languages: English, Italian, Spanish, French, German

Additional Resources

Size Guide: Ensure proper fit for maximum safety
FAQ: Answers to common questions
Return Policy: Information about warranty and replacements
Helmet Safety Guidelines: Safety guidelines for your Helmify Helmet

Summary: Quick Care Checklist

After Each Use: – [ ] Wipe down exterior with soft cloth – [ ] Allow to air dry completely – [ ] Inspect for damage – [ ] Store in cool, dry place

Weekly (with regular use): – [ ] Clean straps and buckles – [ ] Check all adjustment mechanisms – [ ] Inspect LED functionality (if applicable)

Monthly: – [ ] Deep clean shell with mild soap – [ ] Wash removable padding – [ ] Thorough safety inspection – [ ] Check visor condition (if applicable)

Annually: – [ ] Comprehensive condition assessment – [ ] Consider replacement if 3-5 years old – [ ] Review manufacturer guidelines

After Any Impact: – [ ] Replace helmet immediately

Your safety is our priority. Proper care ensures your HELMIFY helmet provides maximum protection for years to come.

Document Version: 1.0
Last Updated: November 9, 2025
Prepared for: HELMIFY Customers